Based out of North America, e-mediate Communications is redefining Customer Service. Our holistic approach extends to your end customers, business partners and company departments alike with the purpose of creating a one-of-a-kind Customer Experience.
MISSION
To help organizations create high-quality customer experiences through personable customer services and ecom support.
VISION
To redefine Customer Service through positive and personable interactions.
services
quick & consistent communication with your customer; proficient with Zendesk
gather information, evaluate products & details and process warranty claims
warranty
friendly & professional communication across social media channels
social media
support Distributors & Resellers with service and warranty assistance
distributors
provide Customer Support via Live Chat
live chat
manage and distribute replacement and spare parts
mail services
product repairs & servicing
repairs
tell us about your event, we'll assist you with creating high-quality Customer Experiences
events
provide measurable and meaningful data
reports
phone
e-mediate Communications is not a call Centre. We are real people who will use the phone to connect directly with your customers.
tell us what you need
e-mediate Communications can customize Customer Service Solutions to ensure the best experience for you and your customers
about
Located in Squamish, BC., e-mediate Communications was founded in 2012 with the vision of a company renowned for its quality of Customer Support.
Drawing on years of customer service experience, e-mediate set out to make its mark by showing companies what is possible: comprehensive customer support that is timely, personable and consistent.
e-mediate's secret sauce is no secret at all: we are a team of unique, dedicated individuals who take pride in providing attentive, knowledgeable support. The result? High-quality experiences that drive customer satisfaction, customer loyalty and positively reflect the organization.
join
e-mediate Communications consists of dynamic individuals who pride themselves in providing quality, personable customer experiences to customers around the world.
If you'd be a great fit for our team, connect with us at
We are currently hiring for the following position(s):
the e-mediate experience
e-mediate Communications
PO Box 2480
Squamish, BC
V8B 0B6 Canada
1.844.567.1464
© 2014 e-mediate Communications Inc.